CUSTOMER SATISFACTION (STANDARD RETURN POLICY)

  • Return for replacement or exchange with in: 7 days
  • Return for refund within: 3 days

This is our Standard Return Policy. Items covered by this policy must be returned within 7 days of the invoice date.

 PROMOTIONAL, DEALS, SALE, DISCOUNT AND SELLING WITH SUPER LOW PRICE PRODUCTS STANDARD RETURN POLICY

  • Return for replacement within: 4 days
  • Return for refund within: no

This is our Standard Return Policy for Promotional, Deals, Sale, Discount and Selling With Super Low Price Products. Items covered by this policy must be returned for replacement within 4 days of the invoice date.
No warranty of any kind would be available on any products that are provided as part of promotional deals, special offers, bundle offers, clearance stock, or noted as free or super low price.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • In invoice not indicated warranty period
  • Computers that are missing the manufacturer label containing model number and part number
  • Computers that are missing the manufacturer warranty label
  • Computers that were missing parts, box,  or any other accessories from the original box
  • Returned without original invoice

TABLETS STANDARD RETURN POLICY

  • Return for replacement within: 7 days
  • Return for refund within: 3 days
  • Warranty: As Per Mention on Harend shop Web Site

This is our Standard Return and Warranty policy for Tablets. Items covered by this policy can be replace or exchanged within 7 days of the invoice date. Warranty pick & drop from customer location (only within Lagos) will be free of charge within 7 days of the invoice date. But for exchanges, product delivery charges will apply.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • Tablets that are missing the manufacturer label containing model number and part number
  • Tablets that are missing the manufacturer warranty label
  • Tablets that were missing parts, box, headset or any other accessories from the original box
  • Returned without original invoice
  • Tablets which not satisfying manufacturer warranty policy
  • Tablets which is not satisfying Customer Satisfaction policy

LAPTOPS, NETBOOKS AND DESKTOPS STANDARD RETURN POLICY

  • Return for replacement within: 7 days
  • Return for refund within: 3 days
  • Warranty: As per mention on Harend Shop web site

This is our Standard Return and Warranty policy for Laptops and Netbooks. Items covered by this policy can be replacement or exchange within 7 days of the invoice date. Warranty pick & drop from customer location (only within Lagos) will be free of charge within 7 days of the invoice date. But for exchanges, product delivery charges will apply.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • Laptops and Netbooks that are missing the manufacturer label containing model number and part number
  • Laptops and Netbooks that are missing the manufacturer warranty label
  • Laptops and Netbooks that were missing parts, box, adapters or any other accessories from the original box
  • Returned without original invoice
  • Laptops and Netbooks which not satisfying manufacturer warranty policy
  • Laptops and Netbooks which is not satisfying Customer Satisfaction policy
  • Laptops and Netbooks models which are coming with original Windows or any other software, after using them, activating or starting software cannot be returned or replaced.

DIGITAL AND DSLR CAMERAS STANDARD RETURN POLICY FOR WARRANTIED MODELS ONLY

  • Return for replacement with in: 7 days
  • Return for refund within: 3 days
  • Warranty: As per mention on Harend Shop web site

This is our Standard Return and Warranty policy for Warrantied Cameras. Items covered by this policy can be returned within 7 days of the invoice date. Warranty pick & drop from customer location (only within Lagos) will be free of charge within 7 days of the invoice date. But for exchanges, product delivery charges will apply.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • Cameras that are missing the manufacturer label containing model number and part number
  • Cameras that are missing the manufacturer warranty label
  • Cameras that were missing parts, box, headphones or any other accessories from the original box
  • Returned without original invoice
  • Cameras which not satisfying manufacturer warranty policy
  • Cameras which is not satisfying Customer Satisfaction policy

DIGITAL AND DSLR CAMERAS STANDARD RETURN POLICY FOR NON WARRANTIED MODELS ONLY

  • Return for refund within: No
  • Return for replacement with in: No
  • Restocking Fee: No
  • Restocking Fee: No
  • Warranty: No

MOBILE PHONES, SMART PHONES STANDARD RETURN POLICY FOR NON WARRANTIED MODELS ONLY

  • Return for refund within: No
  • Return for replacement with in: No
  • Restocking Fee: No
  • Warranty: No

This is our Standard Return and Warranty policy for NON Warrantied Mobiles Phones, Smart Phones. Items covered by this policy can not be returned.

REFURBISHED/USED OR RE-CERTIFIED LAPTOPS, NETBOOKS STANDARD RETURN POLICY

  • Return for refund within: 3 days
  • Return for replacement within: 7 days
  • Restocking Fee: No
  • Warranty: As per mention on Harend Shop web site

This is our Standard Return and Warranty policy for Refurbished or Re-certified Laptops and Netbooks. Items covered by this policy can be returned within 3 days of the invoice date. Warranty pick & drop from customer location (only within Lagos) will be free of charge within 7 days of the invoice date. But for exchanges, product delivery charges will apply.

The following conditions are not acceptable for return, warranty and replacement.

  • Any physical damage
  • Laptops and Netbooks that are missing the manufacturer label containing model number and part number
  • Laptops and Netbooks that are missing the manufacturer warranty label
  • Laptops and Netbooks that were missing parts, box, adapters or any other accessories from the original box
  • Returned without original invoice
  • Laptops and Netbooks which not satisfying manufacturer warranty policy
  • Laptops and Netbooks which is not satisfying Customer Satisfaction policy
  • Laptops and Netbooks models which are coming with original Windows or any other software, after using them, activating or starting software can not be returned or replaced.